Terms of Service

Effective Date: June 14, 2026  |  Last Updated: June 14, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Customer," or "you") and Cafe Rio ("Company," "we," "us," or "our"), the operator of the website tastycaferio.click. By visiting, browsing, or using this Website in any manner — including placing orders, creating an account, subscribing to newsletters, or simply navigating any page — you expressly accept and agree to comply with these Terms in their entirety.

These Terms apply to all visitors, users, customers, and any other persons who access or use the Website. Your continued use of the Website following any posted modifications to these Terms shall constitute your acceptance of those changes. If you are accessing this Website on behalf of a business entity or organization, you represent and warrant that you have the authority to bind such entity to these Terms, and all references to "you" or "User" shall include that entity.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including if we believe that your conduct violates these Terms or is harmful to other users, third parties, or the business interests of Cafe Rio.

2. About Cafe Rio and Description of Services

Cafe Rio is a food service establishment operating within the United States. Our Website, tastycaferio.click, provides customers with the ability to:

• Browse our menu offerings, including food and beverage items;
• Place online orders for pickup or delivery (where available);
• Learn about promotions, special offers, catering services, and loyalty programs;
• Create and manage user accounts;
• Access nutritional information and allergen disclosures;
• Submit feedback, reviews, or inquiries;
• Subscribe to marketing communications and newsletters.

Our food services include the preparation and sale of freshly made food items such as burritos, salads, tacos, enchiladas, quesadillas, and other Mexican-inspired cuisine. Menu availability, pricing, hours of operation, and service offerings may vary by location and are subject to change without notice. All food items are subject to availability, and we make no guarantee that specific items will be available at any given time.

We may also offer catering services for events and large group orders. Catering orders are subject to additional terms and conditions that will be provided at the time of booking. These Terms govern your use of the Website and any online ordering functions offered therein.

Nothing on this Website constitutes a warranty or representation that any particular food item will be available, nor does it guarantee that nutritional values, ingredient lists, or allergen information will remain static, as recipes and suppliers may change. Customers with food allergies or dietary restrictions are strongly encouraged to contact us directly before ordering.

3. Eligibility and User Accounts

To use certain features of this Website, including placing online orders or participating in loyalty programs, you may be required to create an account. By creating an account, you represent and warrant that:

• You are at least 18 years of age, or a minor using the Website under the supervision and consent of a parent or legal guardian;
• You are a resident of the United States or otherwise lawfully permitted to engage in transactions under U.S. law;
• All registration information you provide is accurate, current, and complete;
• You will maintain and promptly update your account information to keep it accurate and current;
• You are responsible for maintaining the confidentiality of your account credentials;
• You accept full responsibility for all activities that occur under your account.

You agree to notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account. We will not be liable for any loss or damage arising from your failure to safeguard your account credentials. We reserve the right to suspend or terminate any account at our sole discretion, without prior notice, if we reasonably believe that such account has been compromised or is being used in violation of these Terms.

4. User Obligations and Prohibited Activities

As a condition of your use of this Website, you agree to use it only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations. You expressly agree that you will NOT:

• Use the Website for any fraudulent, deceptive, or unlawful purpose, including attempting to submit false orders or engage in payment fraud;
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Attempt to gain unauthorized access to any portion of the Website, its servers, or any connected systems or networks;
• Transmit or upload any viruses, malware, spyware, ransomware, or other harmful code or software;
• Use automated scripts, bots, scrapers, crawlers, or other automated means to collect information from the Website without our prior written consent;
• Interfere with or disrupt the integrity or performance of the Website or its servers;
• Post, upload, or distribute any content that is defamatory, obscene, abusive, harassing, threatening, invasive of another's privacy, or otherwise objectionable;
• Use the Website to collect or harvest personal information about other users without their consent;
• Engage in any activity that violates the rights of any third party, including intellectual property rights, privacy rights, or contractual rights;
• Attempt to reverse-engineer, decompile, or disassemble any part of the Website or its underlying software;
• Use the Website in any manner that could damage, disable, overburden, or impair its functionality;
• Submit false or misleading reviews, ratings, or feedback about our products or services;
• Resell, redistribute, or commercially exploit any content or data obtained from the Website without our express written authorization.

We reserve the right to investigate any suspected violations of these Terms and to cooperate fully with law enforcement authorities. Any violation of these Terms may result in immediate termination of your access to the Website and may expose you to civil or criminal liability under applicable federal and state laws, including but not limited to the Computer Fraud and Abuse Act (18 U.S.C. § 1030) and applicable state cybercrime statutes.

5. Ordering, Pricing, and Payment Terms

When you place an order through our Website, you are making an offer to purchase food items at the prices listed at the time of your order. All orders are subject to our acceptance and confirmation. We reserve the right to refuse or cancel any order at any time, including after confirmation, for reasons such as pricing errors, unavailability of items, suspected fraud, or inability to process payment.

5.1 Pricing

All prices displayed on the Website are in U.S. dollars and are subject to applicable federal, state, and local taxes. Prices are subject to change at any time without prior notice. Any promotional pricing, discounts, or coupon codes must be applied at the time of checkout and cannot be retroactively applied to completed orders. We are not responsible for typographical errors in pricing, and we reserve the right to cancel any order placed at an incorrect price.

5.2 Payment Processing

We accept major credit cards, debit cards, and other payment methods as indicated on the Website. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the applicable amount, including any applicable taxes and fees. All payment transactions are processed through secure third-party payment processors. We do not store full credit card numbers on our servers.

5.3 Refunds and Cancellations

Due to the perishable nature of our food products, all sales are generally final once an order has been confirmed and preparation has begun. If you experience a problem with your order — including receiving incorrect items, missing items, or quality issues — please contact us within 24 hours of receiving your order at [email protected]. We will review each complaint on a case-by-case basis and may, at our sole discretion, offer a replacement, store credit, or partial refund. Catering order cancellation policies are governed by the specific catering agreement executed at the time of booking.

5.4 Delivery

Where delivery services are available, delivery times are estimates only and are subject to factors beyond our control, including traffic, weather, and third-party delivery partner availability. We are not liable for delays in delivery. Risk of loss or damage to food items passes to you upon delivery.

6. Intellectual Property Rights

All content on this Website, including but not limited to text, graphics, images, photographs, logos, icons, audio clips, video clips, software, data compilations, and the overall design, look, and feel of the Website ("Content"), is the property of Cafe Rio or its content suppliers and is protected by United States and international intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark laws, and other applicable statutes.

The Cafe Rio name, logo, and all related brand elements are trademarks or service marks of Cafe Rio. You are strictly prohibited from using any of our trademarks, service marks, or trade dress without our prior written consent. Nothing in these Terms grants you any right, title, or interest in our intellectual property.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for personal, non-commercial purposes in connection with placing orders and interacting with our services. You may not:

• Copy, reproduce, republish, upload, post, transmit, or distribute any Content without our express prior written permission;
• Modify or create derivative works based upon the Content;
• Use the Content for any commercial purpose or for any public display;
• Remove any copyright, trademark, or other proprietary notices from the Content.

Any unauthorized use of our intellectual property may result in legal action under applicable federal and state laws, including claims for copyright infringement, trademark infringement, and unfair competition.

7. User-Generated Content

If you submit reviews, comments, photos, feedback, or other content to our Website ("User Content"), you grant Cafe Rio a worldwide, royalty-free, non-exclusive, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in any media format and through any channels, including marketing materials and social media, without compensation to you.

You represent and warrant that: (a) you own or have all necessary rights to the User Content you submit; (b) your User Content does not infringe any third-party intellectual property, privacy, or other rights; and (c) your User Content is accurate and not misleading. We reserve the right to remove any User Content at our sole discretion, without notice, that we determine to be in violation of these Terms or otherwise objectionable.

8. Disclaimers and "As-Is" Basis

Nutritional information and allergen data provided on this Website are intended as general guidance only and may not account for variations in preparation, supplier changes, or cross-contamination risks. Customers with food allergies, intolerances, or specific dietary requirements should exercise caution and consult directly with our staff before ordering.

9. Limitation of Liability

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our gross negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully limited or excluded under applicable federal or state law, including applicable consumer protection regulations enforced by the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 45).

10. Indemnification

You agree to defend, indemnify, and hold harmless Cafe Rio, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, suppliers, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your use of or access to the Website;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights;
• Any User Content you submit, post, or transmit through the Website;
• Any fraudulent, negligent, or willful misconduct on your part;
• Any dispute between you and any third party arising from your use of the Website.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully with our defense of such claims. You may not settle any claim subject to indemnification without our prior written consent.

11. Third-Party Links and Services

The Website may contain links to third-party websites, applications, or services that are not owned or controlled by Cafe Rio. These links are provided solely for your convenience and informational purposes. We have no control over, and assume no responsibility for, the content, privacy policies, practices, or terms of service of any third-party websites or services. The inclusion of any link does not imply our endorsement of the linked site or its operators.

When you leave our Website and visit third-party sites, you do so at your own risk and subject to the terms and conditions of those sites. We strongly encourage you to review the privacy policies and terms of any third-party website you visit. We are not liable for any loss or damage arising from your use of third-party websites or services.

12. Privacy and Data Protection

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, store, and share your personal information. By using the Website, you consent to the data practices described in our Privacy Policy.

To the extent that you are a resident of California, your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) are addressed in our Privacy Policy. These rights include the right to know what personal information we collect about you, the right to request deletion of your personal information, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States and the applicable state laws of the state in which Cafe Rio is registered and operates, without regard to conflict of law principles. For matters involving consumer protection, the Federal Trade Commission Act (15 U.S.C. § 45 et seq.) and other applicable federal statutes shall apply.

Subject to the Dispute Resolution provisions set forth in Section 14 below, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website shall be brought exclusively in the appropriate federal or state courts of competent jurisdiction located in the United States. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue of any such proceeding in such courts.

Nothing in this section shall be construed to limit our right to seek emergency injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights or other proprietary rights.

14. Dispute Resolution

14.1 Informal Resolution

Before filing any formal legal claim, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Website ("Dispute") informally by contacting us at [email protected]. We will make a good-faith effort to resolve the Dispute within thirty (30) days of receiving written notice of the Dispute. If the Dispute is not resolved within this period, either party may proceed to formal dispute resolution as described below.

14.2 Binding Arbitration

EXCEPT FOR DISPUTES THAT QUALIFY FOR SMALL CLAIMS COURT, YOU AND CAFE RIO AGREE THAT ANY DISPUTE WILL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT, PURSUANT TO THE FEDERAL ARBITRATION ACT (9 U.S.C. § 1 et seq.). Arbitration shall be administered by a nationally recognized arbitration organization under its then-current consumer arbitration rules. The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this agreement to arbitrate.

14.3 Class Action Waiver

YOU AND CAFE RIO AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a class or representative proceeding. If this class action waiver is found to be unenforceable, then the entirety of the arbitration agreement in this Section 14.2 shall be null and void.

14.4 Exceptions to Arbitration

Notwithstanding the above, either party may bring an individual action in small claims court for disputes or claims within the scope of that court's jurisdiction. Either party may also seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration.

15. Term and Termination

These Terms shall remain in full force and effect for as long as you continue to access or use the Website. You may terminate your relationship with us at any time by discontinuing use of the Website and, if applicable, by deleting your account.

We reserve the right, in our sole discretion and without prior notice, to:

• Suspend or terminate your access to all or any portion of the Website;
• Deactivate or delete your account and all associated information;
• Refuse future access to the Website;
• Take any other appropriate legal or technical action;

if we reasonably believe that you have violated any provision of these Terms, engaged in fraudulent activity, abused our services, or acted in a manner that is harmful to Cafe Rio, other users, or third parties.

Upon termination, your right to use the Website shall immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including without limitation, ownership provisions, warranty disclaimers, indemnification obligations, limitations of liability, and dispute resolution provisions.

16. Changes to These Terms

We reserve the right to modify, update, or replace these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting the revised Terms on the Website, with an updated "Last Updated" date at the top. We may, but are not obligated to, provide notice of material changes through a prominent notice on the Website or via email to registered account holders.

Your continued use of the Website after any such changes constitutes your binding acceptance of the revised Terms. If you do not agree with the updated Terms, you must immediately stop using the Website and, if applicable, delete your account. We encourage you to review these Terms periodically to stay informed of any updates.

We may also, from time to time, update or modify our menu, pricing, services, and features without notice. Such changes do not constitute a modification of these Terms unless they affect the legal relationship between you and Cafe Rio.

17. Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, unenforceable, or contrary to public policy, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be deemed severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms, and the remaining provisions shall continue in full force and effect as if the invalid or unenforceable provision had never been included.

In the event that the class action waiver in Section 14.3 is found to be unenforceable, the entirety of the arbitration agreement in Section 14.2 shall be null and void, but all other provisions of these Terms shall remain in full force and effect.

18. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or agreements published by us on the Website, constitute the entire agreement between you and Cafe Rio with respect to your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding such subject matter.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default. Any waiver must be in writing and signed by an authorized representative of Cafe Rio to be effective.

19. Force Majeure

Cafe Rio shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions, supply chain disruptions, labor disputes, telecommunications failures, power outages, cyberattacks, or other events of force majeure. In such circumstances, we will use commercially reasonable efforts to resume performance as soon as practicable.

20. Accessibility

Cafe Rio is committed to ensuring that our Website is accessible to individuals with disabilities in a manner consistent with the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq., and applicable web accessibility standards. If you experience any difficulty accessing our Website or any of its content, please contact us at [email protected], and we will make reasonable efforts to provide the information in an accessible format.

21. Contact Information

If you have any questions, concerns, complaints, or inquiries regarding these Terms of Service, your account, your orders, or any aspect of our services, please do not hesitate to contact us using the information provided below. We are committed to responding to all inquiries in a timely and professional manner.

These Terms of Service were last reviewed and updated on June 14, 2026. Cafe Rio reserves all rights not expressly granted herein. Your use of this Website is subject to these Terms at all times. Thank you for choosing Cafe Rio.